e-Power Case Study

e-Power - A Connect E-government Solution

Client Background

ePowerThe two-year e-Power project with Gateshead Council was developed to bring 50 Gateshead community organisations and voluntary groups online.

Using funding from the Invest To Save Budget (ISB), a joint Treasury and Cabinet Office initiative aimed at creating sustainable improvements in the delivery of public services, Connect Internet Solutions is supplying software, training and related services to local groups on behalf of the Gateshead Council and Gateshead Voluntary Organisations Council (GVOC) partnership.

The Solution

Connect’s solution includes providing community organisations with ICT training and access to Connect's web-based website creation package, 'SiteMaker', to encourage groups to get online.

Groups vary greatly and include ethnic and minority groups, those specialising in health and well-being support, community centres, youth and older people’s groups and special interest groups such as conservation groups and recreational writing groups.

Community groups benefit from free access to Gateshead eLearning Place (www.gatesheadlearning.org.uk)- an elearning portal set up to deliver ICT and Internet training online.

A free web-based email service, GatesheadMail (www.gatesheadmail.com), has also been established, offering free email accounts to anyone in the Gateshead community. Any Gateshead resident can set up a free account and get an email address as name@gatesheadmail.com

A specially designed e-Power portal (www.e-power.org.uk) and online forums focusing on community and voluntary groups in the Gateshead area has been set up to encourage networking and discussion between community groups.

To ensure the future sustainability of the project, Connect will establish an e-Power Support Unit, training e-Power Support Unit staff to provide ongoing hardware and software support, guidance and training for community organisations and voluntary groups.

The Results

  • Increased number of electronic transactions between the community, the Council and the voluntary sector
  • Enhanced access to community and voluntary services and information
  • Raised the capacity of the community and voluntary sector to use ICT to their advantage
  • Increased the number of organisations with a web presence and ecommerce potential
  • Encouraged networking and discussion within the sector across the borough

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